Terms & Conditions

Please read these terms and conditions carefully
before using our website or placing an order.

Last Updated: 21 July 2026

Introduction

These Terms & Conditions ("Terms") govern your use of the Empty Space website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or placing an order. If you do not agree to these Terms, you should not use our website.

Throughout these Terms, "we", "us", and "our" refer to Empty Space, and "you" refers to the customer or website user.
Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

  • Use the website for fraudulent purposes.
  • Attempt to gain unauthorised access to any part of the website.
  • Introduce viruses, malware, or harmful code.
  • Reproduce, duplicate, or exploit any part of the website without written permission.

We reserve the right to suspend or terminate access to our website where misuse is suspected.
Products & Orders

All products are subject to availability.

We make every effort to ensure product descriptions, images, colours, and specifications are accurate. However, colours may vary depending on your device or screen settings.

Once an order has been placed, you will receive an order confirmation email. This email confirms receipt of your order but does not constitute acceptance.

We reserve the right to refuse or cancel any order where:

  • A product is unavailable.
  • Pricing errors have occurred.
  • Fraudulent activity is suspected.
  • We are unable to fulfil the order for operational reasons.

If payment has already been taken for a cancelled order, a full refund will be issued.
Pricing & Payment

All prices displayed on our website include VAT where applicable.

We reserve the right to update pricing at any time without prior notice.

Accepted payment methods are displayed at checkout and may include major debit cards, credit cards, digital wallets, and other approved payment providers.

Payment must be received in full before goods are dispatched.
Delivery

Delivery times are estimates only and are not guaranteed.

Orders are typically processed within 1–3 business days unless otherwise stated.

Delivery options and estimated times are shown during checkout.

We are not responsible for delays caused by:

  • Courier services
  • Customs authorities
  • Severe weather conditions
  • Events outside our reasonable control

Risk in the products passes to you upon delivery.
Returns & Refunds

Under the Consumer Contracts Regulations, customers have the right to return eligible items within 14 days of receiving their order.

To be eligible for a return:

  • Items must be unworn.
  • Items must be unwashed.
  • Items must be returned in their original condition.
  • Original tags and packaging must be included where possible.

Once your return has been received and inspected, refunds will be processed to the original payment method.

We reserve the right to refuse returns that do not meet our return requirements.

Your statutory rights are not affected.
Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product photography
  • Graphics
  • Text
  • Designs
  • Videos
  • Branding

is owned by or licensed to Empty Space and is protected by copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.
Limitation of Liability

To the fullest extent permitted by law, Empty Space shall not be liable for:

  • Indirect or consequential losses.
  • Loss of profits.
  • Loss of business opportunities.
  • Loss of data.

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot be excluded under UK law.
Indemnity

You agree to indemnify and hold harmless Empty Space, its directors, employees, and affiliates against any claims, losses, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the website.
Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective immediately upon publication on this website.

It is your responsibility to review these Terms periodically to ensure you remain informed of any updates.
Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email: info@emptyspace.co.uk

Contact Form: Available via our Contact page.

We aim to respond to all enquiries as promptly as possible.

FREE UK DELIVERY

On orders over £75

14-DAY RETURNS

Hassle-free returns

RESPONSIBLY PRODUCED

Thoughtful at every step